Shipping policy
Shipping Policy
At Petyrea, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday). Orders are not processed on weekends or holidays.
Due to high demand, processing times may occasionally be extended by an additional 2–5 business days.
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Shipping Time
Estimated delivery time depends on your location:
- United States: 7–15 business days
- Europe: 7–15 business days
- Other countries: 10–20 business days
Please note that these are estimated delivery times and delays may occur due to external factors such as customs, logistics issues, or high seasonal demand.
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Shipping Costs
We offer free shipping on all orders. No minimum purchase required.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package at any time.
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Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time, please contact us and we will assist you.
If your package is lost in transit, we will offer a replacement or full refund.
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Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Customs, Duties and Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
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Contact Information
If you have any questions about your order or shipping, please contact us at:
"shoplityc@gmail.com" (mailto:shoplityc@gmail.com)